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Management & Thinking

Pro

RICE Prioritization

RICE 優先級排序 · Source: Sean McBride · Intercom

A pile of candidate features / projects / ideas competing for slots — converting gut feel into comparable scores

Core Concept

Intercom (2016): score each candidate on four axes — Reach (people affected per time period), Impact (per-person impact, usually on a 0.25/0.5/1/2/3 scale), Confidence (your certainty in the first three estimates, 0–100%), Effort (person-months). Formula: Score = R × I × C ÷ E. The point isn't precision — it's forcing each dimension to be estimated separately, preventing one strong gut feeling from dominating, and surfacing the fact that "my confidence is actually 30%."

Questions you will be asked

Using this framework, you will work through —

  1. 1.List the 3–8 candidates you're comparing this round.
  2. 2.Reach: how many people will each item touch/affect within a fixed window (e.g. next quarter)?
  3. 3.Impact: how much will each affected person be impacted? Use 3 / 2 / 1 / 0.5 / 0.25.
  4. …and 3 more